We warmly welcome new patients of all ages into our practice. At Innova Orthodontics, we constantly strive to create healthy beautiful smiles for everyone who comes through our doors by providing exceptional orthodontic care.
It is not necessary to have a referral from your family dentist to come to our office. You may contact us directly for a new patient examination and we can communicate closely with your dentist subsequently.
Our initial consultation is complimentary. However, it is one of the most important appointments throughout your entire orthodontic treatment, and thus, an allotment of time has been specially reserved for you. All we ask is that you please provide us with the courtesy of at least 48 hours notice if you need to reschedule or cancel your appointment. That is a valuable appointment that another patient can have.
We recognize that your time is valuable. Therefore, we will always make every effort to see each and every patient at his/her scheduled time. In return, we kindly request that our patients arrive on time for their appointments so that we can keep everyone on schedule and satisfied.
Orthodontic appliances must be adjusted and monitored on a regular basis for treatment to proceed as planned. Although appointments may vary in length, they are all equally important to the success of treatment. Throughout treatment, depending on the stage of treatment, type of appliance and treatment progress, the frequency of appointments may vary as well.
In order to maximize your time, we schedule longer appointments in the morning. This eliminates long waiting times for minor adjustments. To maintain the success of our scheduling system, long appointments are scheduled at less popular times of the day. This allows us to accommodate the greatest number of patients during the more popular times (before or after school or work) which are usually the most frequent types of appointments, all while operating on time. We ask that you work with us in helping to make this system successful.
By agreeing to have your longer appointments during school or work hours, the vast majority of your orthodontic appointments can be made after school or work, while still getting you into and out of the office on time.
We appreciate that your time is extremely valuable; and we hope you understand that our time is as well. Should you need to reschedule or cancel your appointment, please kindly provide with as much advanced notice as possible, preferably at least 24 hours. This allows us to rearrange our schedule to accommodate your scheduling change and/or spend more time with emergency patients. That having been said, we understand that situations will arise unexpectedly that may force you to miss your appointment and we will do our best to reschedule you.